pcworld | Early
one morning in April last year, someone accessed an underground vault
just south of San Jose, California, and cut through fiber-optic cables
there. The incident blacked out phone, Internet and 911 service for
thousands of people in Silicon Valley.
Such incidents, often caused by vandals, seem fairly common, but
exactly how often do they occur? Since 2007, the U.S. telecom
infrastructure has been targeted by more than a thousand malicious acts
that resulted in severe outages, according to data obtained by IDG from
the Federal Communications Commission (FCC) under the Freedom of
Information Act.
The FCC requires carriers to submit reports when an outage affects at
least 900,000 minutes of user calls, or when it impacts 911 service,
major military installations, key government facilities, nuclear power
plants or major airports.
The reports themselves are confidential for national security and
commercial reasons, but aggregate data provided by the FCC shows there
were 1,248 incidents resulting in major outages over the last seven
years.
While the data shows no clear overall trend, the years with the
highest number of incidents were recent—222 outages reported in both
2011 and 2013.
For
the last three years, vandalism was the single biggest cause of outages
identified, accounting for just over a third of the incidents in each
year.
Gun shots accounted for 9 percent of the outages in 2013, 7 percent
in 2012 and 4 percent in 2011. Cable theft accounted for roughly similar
levels—4 percent of outages in 2013, 8 percent in 2012 and 7 percent in
2011. The FCC didn’t list all the causes.
Two of the outages over the seven-year period were related to
terrorism. Both came as a result of the Boston marathon bombing in April
2013 and apparently refer to widespread cellular outages in the hours after the attacks.
The FCC didn’t respond to several requests for comment on the data.
Telecom carriers and their industry association also didn’t respond or
declined to comment, citing the sensitivity of the subject.
Telecom isn’t the only infrastructure area to be targeted. Indeed,
minutes after the fiber cables were cut in San Jose last year, snipers
opened fire on a nearby electrical substation in an attack some believe was terrorist-related.
Most of the incidents in the FCC’s telecom data likely have more
mundane causes, such as copper cable theft, a problem carriers have
discussed in the past. In 2013, Verizon twice offered rewards of $50,000
for information leading to the arrest of cable thieves who caused
numerous outages in the Pittsburgh area. Carriers have been pushing
state legislators to make cable theft a federal crime.
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