NYTimes | “I
wanted the research I was doing to match the stuff I was thinking
about,” he says. “And I just felt more and more that the most relevant
level of analysis for generating social change was the psychological
level.”
He
started looking into conflict-intervention programs and discovered that
there were hundreds more like the one he volunteered for in Ireland,
and that hardly any of them had been scientifically validated. No one
was really checking to see if the programs accomplished their stated
goals, or even if their stated goals were the best ones for achieving
the desired outcomes. “They have all these very straightforward metrics
like building trust, and building empathy, that sound totally
reasonable,”
Bruneau says. “But it turns out that a lot of those
common-sense approaches can be way off-base.”
Increasing
empathy seemed to be a key goal of every conflict-resolution program he
looked at; he thought this reflected a misconception about the type of
people who engage in political violence. “If Hollywood is to be
believed, they’re all sociopaths,” he says. “But that’s not the reality.
Suicide bombers tend to be characterized by, if anything, very high
levels of empathy. Wafa Idris, the first Palestinian woman suicide
bomber, was a volunteer paramedic during the second Intifada.”
Bruneau
developed a theory to explain this paradox: When considering an enemy,
the mind generates an “empathy gap.” It mutes the empathy signal, and
that muting prevents us from putting ourselves in the perceived enemy’s
shoes. He couldn’t yet guess at the mechanism behind the phenomenon, but
he hypothesized that it had nothing to do with how empathetic a person
was by nature. Even the most deeply empathetic people could mute their
empathy signals under the right circumstances. And it was difficult to
determine what role empathy played in group conflicts. Increasing
empathy might be great at improving pro-social behavior among
individuals, but if a program succeeded in boosting an individual’s
empathy for his or her own group, he reasoned, it might actually
increase hostility toward the enemy.
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