nakedcapitalism | This site regularly discusses the rise of neoliberalism and its
consequences, such as rising inequality and lower labor bargaining
rights. But it’s also important to understand that these changes were
not organic but were the result of a well-financed campaign to change
the values of judges and society at large to be more business-friendly.
But the sacrifice of fair dealing as a bedrock business and social
principle has had large costs.
We’ve pointed out how lower trust has increased contracting costs:
things that use to be done on a handshake or a simple letter agreement
are now elaborately papered up. The fact that job candidates will now
engage in ghosting, simply stopping to communicate with a recruiter
rather than giving a ritually minimalistic sign off, is a testament to
how impersonal hiring is now perceived to be, as well as often-abused
workers engaging in some power tit for tat when they can.
But on a higher level, the idea of fair play was about
self-regulation of conduct. Most people want to see themselves as
morally upright, even if some have to go through awfully complicated
rationalizations to believe that. But when most individuals lived in
fairly stable social and business communities, they had reason to be
concerned that bad conduct might catch up with them. It even happens to a
small degree now. Greg Lippmann, patient zero of toxic CDOs at Deutsche
Bank, was unable to get his kids into fancy Manhattan private schools
because his reputation preceded him. But the case examples for decades
have gone overwhelmingly the other way. My belief is that a watershed
event was the ability of Wall Street renegade, and later convicted felon
Mike Milken, to rehabilitate himself spoke volumes as to the new normal
of money trumping propriety.
Another aspect of the decline in the importance of fair dealing is
the notion of the obligations of power, that individuals in a position
of authority have a duty to those in their sway.
The abandonment of lofty-sounding principles like being fair has
other costs. We’ve written about the concept of obliquity, how in
complex systems, it’s not possible to chart a simple path though them
because it’s impossible to understand it well enough to begin to do so.
John Kay, who has made a study of the issue and eventually wrote a book about it,
pointed out as an illustration that studies of similarly-sized
companies in the same industry showed that ones that adopted nobler
objectives did better in financial terms than ones that focused on
maximizing shareholder value.
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