Tuesday, February 14, 2023

Human Interaction Inevitably Toxifies General Purpose Chat Technology

NYTimes  |  Soon after ChatGPT debuted last year, researchers tested what the artificial intelligence chatbot would write after it was asked questions peppered with conspiracy theories and false narratives.

The results — in writings formatted as news articles, essays and television scripts — were so troubling that the researchers minced no words.

This tool is going to be the most powerful tool for spreading misinformation that has ever been on the internet,” said Gordon Crovitz, a co-chief executive of NewsGuard, a company that tracks online misinformation and conducted the experiment last month. “Crafting a new false narrative can now be done at dramatic scale, and much more frequently — it’s like having A.I. agents contributing to disinformation.”

Disinformation is difficult to wrangle when it’s created manually by humans. Researchers predict that generative technology could make disinformation cheaper and easier to produce for an even larger number of conspiracy theorists and spreaders of disinformation.

Personalized, real-time chatbots could share conspiracy theories in increasingly credible and persuasive ways, researchers say, smoothing out human errors like poor syntax and mistranslations and advancing beyond easily discoverable copy-paste jobs. And they say that no available mitigation tactics can effectively combat it.

Predecessors to ChatGPT, which was created by the San Francisco artificial intelligence company OpenAI, have been used for years to pepper online forums and social media platforms with (often grammatically suspect) comments and spam. Microsoft had to halt activity from its Tay chatbot within 24 hours of introducing it on Twitter in 2016 after trolls taught it to spew racist and xenophobic language.

ChatGPT is far more powerful and sophisticated. Supplied with questions loaded with disinformation, it can produce convincing, clean variations on the content en masse within seconds, without disclosing its sources. On Tuesday, Microsoft and OpenAI introduced a new Bing search engine and web browser that can use chatbot technology to plan vacations, translate texts or conduct research.

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